It depends on which service and which plan. By default, OpenAI doesn’t train its models on data from ChatGPT Business, Enterprise, or the API, and Anthropic applies a similar policy to its commercial products;
OpenAI’s business data policy and
Anthropic’s policy both spell out the specifics.
In the UAE specifically, that sits alongside local obligations under the PDPL, and for companies operating out of DIFC or ADGM, whichever free zone data regime applies there. Before uploading anything internal, confirm the plan’s terms, its data retention period, who has access, and what your own company requires, and strip out or anonymize whatever the task doesn’t need.