The strongest disease-awareness programmes begin with a barrier that can be named: people do not recognise the symptoms, diagnosis takes too long, stigma prevents discussion, or professionals lack local data. The programme can then connect public education, professional learning, and evidence generation around that problem.
The Shine a Light on HS initiative illustrates this approach. In 2023, Novartis and the Emirates Dermatology Society announced a UAE collaboration on hidradenitis suppurativa, a chronic and often stigmatised skin condition. The
Emirates News Agency report cited an average diagnostic delay of up to seven years and said that patients typically saw five physicians before receiving a formal diagnosis.
The response was broader than an awareness advert. The partnership planned scientific and educational platforms for dermatologists and patients, public education, and the generation of local real-world evidence to support professionals and policymakers. For other companies, the principle is transferable: connect the communication to the part of the care pathway that is failing, involve a credible local partner, and decide what evidence the programme should leave behind.
Patient-facing and professional materials still need different depth and approval. Their shared purpose is to make the next conversation better: help the public recognise when to seek care and help the professional evaluate what to do next.